1. Easy Returns

Looking at returning/exchanging your product? It’s simple. You have to raise a return request within 7 days of delivery of the product.

2. How can I raise a return request?

Please reach out to support@koskii.com within 7 days of order delivery. Our customer support team will get back to you within 48 hours of receiving the request.

3. Can I return some products from a bundle offer (Buy 2 and Get 1 Free, Buy 3 and Get 50% OFF etc.) and still remain eligible for the offer?

No, if you decide to return only a portion of the products included in a bundle offer, the offer for the bundle discount ( Buy 2 and Get 1 Free, Buy 3 and Get 50% OFF etc.) may no longer be valid.